Our Promise
Warranty Policy
We stand behind every product we sell. Here's our commitment to you.
30-Day Warranty
All products covered for hardware defects
Expertly Tested
Rigorous 5-point inspection on every device
Local Support
We're right here in Nassau to help
30-Day Warranty
Every laptop, desktop, and component purchased from TechGuys.242 comes with a 30-day warranty against hardware defects and failures.
What's Covered
- Hardware failures (motherboard, CPU, GPU, RAM)
- Display issues (dead pixels, backlight failure)
- Port malfunctions (USB, HDMI, charging)
- Keyboard and trackpad defects
- Storage drive failures
What's Not Covered (Strictly Enforced)
- Any user-caused damage (drops, spills, cracks, misuse)
- Electrical surges or use of incorrect chargers
- Software issues, viruses, or corrupted operating systems
- Cosmetic wear (scratches, scuffs, dents)
- Unauthorized repair attempts or modifications (voids warranty)
How to Make a Claim
1
Contact Us
Reach out via WhatsApp or email with your purchase details and a description of the issue.
2
We'll Assess
Bring the item to us for inspection. We'll diagnose the issue and confirm warranty coverage.
3
Resolution
We'll repair the item, replace it with an equivalent, or provide a refund — whichever works best for you.